Our service center is responsible for the sale of spare parts, technical service and support. Our employees have long experience with our products and processes, ensuring you as the customer the best service and support when you contact us. You as a customer can also contact us on our day-to-day watchphone +47 94 84 32 50 if needed outside of working hours and weekends.
SERVICE AND SPARE PARTS
Several of our products are critical for the operation in some plants. Sterner therefore considers it very important to have a competent service device available if the accident is out.
Our service technicians are located in 4 locations in Norway. With well-equipped service cars they will be able to provide fast service throughout the country. If there is a critical error outside of working hours or during the weekend, our day-to-day watchphone is ready to help.
By calling 94 84 32 50 we will guarantee phone response time within 30 minutes.
As a customer, you can choose to enter into service agreements that provide operational predictability or if you wish to use us for assignment assignments.
Sterner has a well-stocked spare parts warehouse centrally located on Ski. In this way, we avoid long delivery times on critical spare parts and we can remedy the customer as quickly as possible.
REPAIR OF INSTRUMENTS
We offer repair and calibration of measuring instruments at the head office's workshop.
We request that you always submit your return form_foljema when submitting your products for service so that we can provide the service you expect.
Service is a priority in Sterner and we take responsibility for our customers and products.