SERVICE AND SPARE PARTS
The key process equipment which Sterner delivers often play a crucial role in the safety and the operation of the systems we install. Sterner therefore put great emphasis on maintaining a strong service and maintenance crew of engineers. If a technical failure should occur we are available on short notice.
Our service crews are based in four locations in Norway. With well equipped service trucks our engineers are able to serve in short time all over Norway. If necessary we are available outside office hours and during week-ends.
Our hotline (+47) 94 84 32 50 is guaranteed to give you a response within 30 minutes.
As a customer you can chose between different service contracts, which will ensure the services you are in need of.
Sterner has a well stocked store of spare parts in Oslo. This will ensure quick delivery.
REPAIR OF INSTRUMENTS
We provide repair services and calibration of measuring instruments at our head office workshop.
Please always enclose return formula when sending us equipment, so we can respond in the best way.
Service is top priority with Sterner, and we carefully perform our service with responsibility.